ProProvence: terms & conditions

 

Making A Purchase

We hope you find it easy to buy from our site.

Add any items that you wish to buy into the shopping basket. Once you have finished shopping, click on "Checkout" and you will be asked for a few details that we need to be able to complete your order.

Secure Online Payments provided by Paypal.

We currently accept Visa, Mastercard, Visa Electron and Maestro.

On entering the checkout process, you will be directed to the Paypal Payment Page where you will be required to enter your card details. (look for the https:// and the golden padlock)

Once EcoBeauty Ltd has received your purchase request we will begin to process your order.

On completion of the payment transaction, you will be emailed a confirmation of your order.

If you need any assistance please email us at info@proprovence.fr

Credit Card Security

Secure Online Payment Processing by Paypal

We currently accept Visa, Mastercard,  Visa Electron and Maestro.

On entering the checkout process, you will be directed to the Secure Paypal Payment Page where you will be required to enter your card details.

You will see the "golden padlock" on the payment page when you come to enter your details. Also, the address in your browser will change from http:/ to https:/ This confirms a secure site.

Your credit card information is not held in any clear text on ProProvence website

Contact us by email

The easiest way to contact us is by email. Being a web based business, we check our mail regularly and aim to respond to enquiries the same business day. Please send your enquiry to us at: info@proprovence.fr

Contact us by post

If you wish to write to us, contact us at the following address:

ProProvence

10 Rue des Clarins

Raphèle les Arles

13280 France

Complaints?

We haven't had any so far but contact us as above and we will respond to you promptly.

Please note that ProProvence will not be held liable for any damages, injury or illness caused by the misuse of any product. It is the sole responsibility of the customer to read all product instructions carefully and to ensure that the product is used in a safe and reasonable manner. ProProvence will not be held responsible for any damages, injury or illness that occur due to an allergic reaction, or as the result of any other unforeseen event.

Should you have any, please, contact us at:  info@proprovence.fr

Feedback

Customer satisfaction is important to us and we would love to hear feedback from our customers.

Let us know what you think of:

• The website

• The products

• The purchasing system

• The information available

• Do you have any suggestions?

• Is there a product you are looking for but can't find?

Please, contact us at: info@proprovence.fr